The Power of Non-Verbals During an Interview
Article by John Rindy, SRU Career Team
When speaking persuasively, is it best to tell someone, show someone, or both?
Job and internship seekers may be missing out on the power of the unspoken language if they tend to sit on their hands during job interviews. The eyes, arms, shoulders, head and posture can send a powerful message no matter how you use them. Someone who sits back on their chair during an interview is sending a meassage that “I am not that interested in this conversation”, or “I am so relaxed in this interview that it is virtually effortless.” Not exacly the best message to send to a future supervisor. In fact most interviewers want you to be on top of your game and while they want you to feel relaxed, they also do not want to see a candidate act like they have been a lifelong member of the team. They want their candidate just slightly on edge – taking the interview very seriously.
Here are some ideas for using non-verbal signals during a job interview:
- The head should be level and turned toward the interviewer, but also use the head position to include others in dialogue if you face multiple interviewers.
- Never stare someone down when you are answering a question. Move to their eyes for a few seconds then move to a spot beyond them, then return to them. It is how we usually move our eyes when involved in casual conversation. Staring wide-eyed at an interviewer does not reflect confidence but fear instead.
- If someone stumps you with a tough question, do not say “Uhh” or “Umm”, or “Wow! That’s a tough one!” Instead move your eyes to the interviewer’s shoulder, squint them slightly in quiet contemplation, as if you are thinking. If you want to say “Wow! That was a good one!”, do it with your mouth by giving a “You stumped me for a moment” slight grin. It takes the human brain 7-10 seconds to formulate a response to a tough question. Silence can be painful but it is much better than “Umm.”
- Stay off the back of your chair and lean slightly into the conversation. This shows interest in your interviewer and what she has to say.
- Some are not offended by interviewees who place their hands on their lap when at an interview table. I say that you are missing out on a powerful opportunity to use non-verbal cues.
- If you do put your hands on the interview table or desk, know well in advance whether you are a right on top of left, left on top of right, or fingers-folded person. The worst thing you can do with your hands when you are not using them to your advantage is to fidget with them.
- When you gesture, use open, “Welcome to me!” palms open and angled upward gestures and never accusatory pointing or palms facing the interviewer which says “Stop! Come no closer!”
- When you get your arms into the gesture, keep them and your hands within the frame of your body. Going outside the frame of your body can reflect lack of focus or even a tendency to be unstable.
- If you are explaining about progress in your career, incline one hand, palm upward and use the other hand to show how you moved upward in your career. Why just say it when you can also show it?
- Finally, when you are in the middle of answering a question, remember that it is a universal belief that somone who looks downward and to the side while explaining something may not be offering the entire truth. Try to keep your eyes up and on your interviewers eyes, shoulders and in the space beyond.
For more advice on using powerful non-verbal cues in your interview, see the Office of Career Education and Development.
What Comes Next? Reflections on the Grad School Decision.
Article by Aubrey Rader, Graduate Assistant, Career Counselor in the Slippery Rock University Office of Career Education and Development
When I began my fourth and final year of undergraduate coursework at SRU, I grappled with the infamous soon-to-be-graduated question, “what comes next?” I truly felt that my options were limitless and was confident that regardless of the choice I made, I would find success in my future. However, the choice between finding a job in the teaching field or continuing my education in graduate school weighed heavily on my shoulders as I began my student teaching experience. Although I made it on my own, input from my peers, cooperating teachers, SRU professors and supervisors, and family helped greatly in making a final decision regarding my post-graduation plans. In the end, I chose to apply to SRU’s Masters in Student Affairs program and looking back, could not be happier with the decision I made.
Although it is not going to be right for everyone, graduate school was truly the best option for me after my undergraduate experience. Although I could have found a job and worked happily as a teacher, I knew in my heart that I was not done learning. Graduate school has provided me with an amazing opportunity to continue learning while gaining hands-on experience in my field as a Graduate Assistant. With just one semester of graduate school under my belt, I am amazed at not only how much I have learned, but the ways in which I am applying my new knowledge as well. The classes I am taking as a graduate student are challenging me while allowing me to express myself in open, encouraging environments. I have gained friends and faculty throughout this semester that I will forever look to for guidance, support, and advice. Although my undergraduate experience was wonderful and I have only positive regards for it, the experience I am gaining in graduate school is somehow different and is providing me with the knowledge, confidence, and support that I needed to enter the professional world.
NACE List Speaks to Everyone
Article by John Rindy, Career Team Member, Slippery Rock University
Each year the National Association of Colleges and Employers (NACE) surveys their employer members and asks about the future job market. What is especially compelling about the survey results is the list of transferable skills garnered from the employers each year. These skills represent those characteristics which are most desirable in terms of new college graduates who will be entering the workforce. In other words, what skills do employers want from recent graduates? Here are the top few skills for the 2013 survey and some thoughts about building these skills during the college years:
Leadership – We hear it all of the time, but what does it really mean? Leadership is something that can be learned and something that can be studied. Take part in leadership roles in student organizations or through service opportunities. Many colleges also have leadership development programs and institutes.
Problem Solving – Care to sit by and just do what you are told? Then I really do not like your chances in today’s workforce. Others will eat your lunch. Study in the liberal arts, work on a difficult community issue and relish those group projects.
Written Communication – I am also a college instructor, so I speak from experience when I say “Yikes!” The world of email and texting has abbreviated how we write to one another. We need to get back to solid grammar, punctuation, formatting and spelling. Write for the school paper, take a creative writing class, or get an on-campus job where you need to be precise in your written English.
Ability to Work in a Team - Want to work alone? Even a park ranger needs to be able to work with others. Think that working in computer programming or accounting will get you out of team meetings? Think again. Student organizations often need someone to lead special projects like fundraising. Raise your hand and say “Yes! I will do it this year!” Through activities such as these you will need to build and later lead a team.
Analytical /Quantitative – I never thought that I would use all of the stuff I learned in those college math classes. I was wrong. You never know where life will take you. My stats class has been so useful in my professional life it is amazing. Take two stats classes!
Strong Work Ethic - Will you show up early and stay late just to finish a job, or keep a promise? Again, if the answer is “No.” then I do not like your chances in today’s workforce. Commit yourself in a big way to a campus efforts – one that will require that you be on time, encourage volunteers, work with precision and have some sort of accountability.
Verbal Communication - We have all heard the terrible language that exists out there; the four letter words and such. Contrary to what some might say, these are neither a product of, nor limited to the present college-age generation. Look for opportunities to speak publicly, whether to small or large groups. Serve as an admissions ambassador or on a panel of current students who speak to prospective students.
Initiative – This is simply doing things without being asked. Do you see something that needs done in your community, or at work, or in a group that you serve? Then do it. Someday you might be asked in an interview “Give an example where you took initiative.” It would be a really bad thing if you did not have a suitable answer.
There are so many opportunities to engage with the world, to engage with life while in college. It is important that when these opportunities arise, that you are prepared to say “Yes!”
SRU Summer Job Fair Registration is Open
SLIPPERY ROCK, PA – The Office of Career Education and Development at Slippery Rock University opened registration for its annual Summer Job and Internship Fair on Monday, November 5. The last such event, held during the spring semester of 2012 attracted 75 companies, agencies and organizations seeking to hire students for internships, summer jobs and full time permamnent professional positions.
The career office opened registration earlier than usual for the February 19, 2013 event. “We want to get a head start on registration this year because of the size of this fair and because it will be the first time we have held this event in the new student center,” noted Job Location Development secretary Cathy Fuhs who assists with the logistics for the event. This year the event will move to the Robert M. Smith Student Center and even though the career office has already produced two events in the center, Fuhs pointed out that the size of this event will make logistics more complex. “The fair will be on the third level of the student center but will involve two rooms. Exercise Science companies will be hosted in the multipurpose theater and the bulk of the companies and organizations will be hosted in the main ballroom area” she added.
During the first day of registration nearly one third of the available tables were already reserved for the event and the office hopes to fill all tables before the middle of December. Employers interested in recruiting at the event can contact Cathy Fuhs or office director, John Rindy at 724-738-2028.



